These Terms and Conditions outline the rules and regulations for the use of By The Riverside Sethumadai’s website, located at www.bytheriversidesethumadai.in.

Introduction

By accessing this website, we assume you accept these Terms and Conditions. Do not continue to use By The Riverside Sethumadai if you do not agree to take all of the Terms and Conditions stated on this page.

Terminology

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, and all Agreements:

  • “Client”, “You”, and “Your” refers to you, the person logging on to this website and complying with the Company’s terms and conditions.
  • “The Company”, “Ourselves”, “We”, “Our”, and “Us”, refers to our Company.
  • “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.
  • All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the Company’s stated services, in accordance with and subject to, prevailing law of India.

Reservation Policy

  1. Room Rates: All room rates are subject to change without prior notice. Rates are confirmed at the time of booking.
  2. Booking Confirmation: A booking is confirmed only upon receipt of a booking confirmation email from By The Riverside Sethumadai.
  3. Payment: A deposit may be required at the time of booking to secure your reservation. The balance is due upon check-in.
  4. Cancellation Policy:
    • Cancellations made within 7 days of check-in will receive a 50% refund on total cost.
    • Cancellations made before 7 days of check-in will receive a 30% refund on total cost.
    • Cancellations made before 15 days of check-in will receive a full refund on total cost.
  5. Check-In/Check-Out: Check-in time is 12:30 PM, and check-out time is 10:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges.

Guest Conduct

  1. Behavior: Guests are expected to behave in a respectful and considerate manner to other guests, staff, and the property.
  2. Damage: Guests will be held responsible for any damage to the property or furnishings caused by themselves or their guests during their stay. The cost of repair or replacement will be charged to the guest’s account.
  3. No-Smoking Policy: By The Riverside Sethumadai is a non-smoking property. Smoking is strictly prohibited within the premises. A cleaning fee will be charged for violation of this policy.

Hotel Services

  1. Wi-Fi: Complimentary Wi-Fi is available for all guests. The hotel is not responsible for any data breaches or interruptions in service.
  2. Housekeeping: Daily housekeeping service is provided. Guests can request additional amenities as needed.
  3. Meals: The hotel offers dining services. Guests are encouraged to notify the hotel of any dietary restrictions or allergies at the time of booking.

Liability

  1. Personal Belongings: The hotel is not responsible for the loss or theft of personal belongings. Guests are advised to use the in-room safes provided.
  2. Accidents: The hotel is not liable for any accidents or injuries that occur on the property. Guests are encouraged to exercise caution and report any hazards to the staff immediately.

Privacy Policy

Your privacy is important to us. All personal information provided during the booking process will be kept confidential and used solely for the purpose of your stay at By The Riverside Sethumadai. For more details, please refer to our Privacy Policy.

Changes to These Terms

By The Riverside Sethumadai reserves the right to amend these Terms and Conditions at any time without prior notice. Guests are advised to review these Terms and Conditions periodically.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, and any disputes relating to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Pollachi, Tamil Nadu.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@bytheriversidesethumadai.in

Phone: +91 94439 76979

Address: FVQF+G7M, Old Sarkarpathy Road, Sethumadai, Pollachi – 642133