Last Updated On: July 20, 2024

At By The Riverside Sethumadai, accessible from www.bytheriversidesethumadai.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by By The Riverside Sethumadai and how we use it.

Information We Collect

When you book a room through our booking page, we collect the following information from you:

  1. Name: To identify and personalize your booking.
  2. Email Address: To send booking confirmations and other relevant information regarding your stay.
  3. Phone Number: To contact you regarding your booking and any other necessary communication.
  4. Address: To complete the booking process and for record-keeping purposes.
  5. Check-in and Check-out Dates: To schedule your stay and manage room availability.
  6. Number of Guests: To ensure proper accommodation arrangements.
  7. Special Requests or Requirements: To provide a tailored experience and meet any specific needs you may have.

How We Use Your Information

The information we collect from you is used in the following ways:

  1. To Process Your Booking: We use your personal information to complete and confirm your booking.
  2. To Communicate with You: We may contact you via email or phone to provide updates or information regarding your booking, respond to your inquiries, and send you important notices.
  3. To Improve Our Services: Your feedback and information help us enhance the quality of our services.
  4. For Legal and Record Keeping Purposes: We may use your information to comply with legal obligations and for record-keeping purposes.

Data Protection and Security

By The Riverside Sethumadai takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  2. Legal Compliance: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are placed on your device when you visit our website. You can choose to disable cookies through your individual browser options.

Your Rights

You have the right to:

  1. Access Your Information: Request a copy of the personal data we hold about you.
  2. Rectify Your Information: Request correction of any inaccurate or incomplete data.
  3. Erase Your Information: Request deletion of your personal data, subject to certain legal obligations.
  4. Restrict Processing: Request a restriction on processing your personal data under certain circumstances.
  5. Data Portability: Request the transfer of your personal data to another data controller.

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

By The Riverside Sethumadai reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@bytheriversidesethumadai.in

Phone: +91 94439 76979

Address: FVQF+G7M, Old Sarkarpathy Road, Sethumadai, Pollachi – 642133

Consent

By using our website and providing your information through our booking form, you hereby consent to our Privacy Policy and agree to its terms.